As a family owned business and small business owner you will only get the best service there is. Since I'm a little guy and not a huge big box corporation there are many resources I available and we have access to. For example we have a buy-back program where we buy back items that were manufactured by us and use it as a trade in for new furniture. Clients get a trade in value and can use it towards their next purchase. It's just like buying a car!
We are refinishers, touch up men, carpenters and upholsterers with 70+ years experience. This means that if we don't have the color or finish you need we can custom stain or paint any of our pieces to the finish and sheen you desire. This is our pride and joy and how I got my foot in the door at Rooms4kids.
Do you provide International delivery?
Unfortunately we do not. Only in the United States.
How do your delivery options work?
If you are out of state we use a third party drop shipping company. Curb side delivery so be prepared to unpackaged the pallet and unload. For $50.00 you can request a lift gate where the delivery company will place the items on the ground for you. The shipping company will not bring your pallet up the driveway to your garage or in your home.
What is your returns policy?
25% restocking fee on all returned items free of defects. Mattresses are non-refundable once open out of it's original shrink wrapping. No returns on floor model or non warrantied items.
Do you sell mattresses?
Yes. We manufacture our own mattresses. The mattresses are made with heavy density Visco memory and heavy density pu foam for a firm support system. Our mattresses are carefully manufacture with removable washable covers to keep free of skin cells, dirt, oil, and bacteria. We have mattresses of all kinds to fit bunk beds trundles and regular bed systems.
Is there a weight limit for your beds?
Each bed and loft unit has a 1000lb weight limit. More than double the required safety standard.
Is there a white glove delivery service?
Yes! But only in local areas. Any more than 50 miles from our location call to see if we can service your area.
Are your beds easy to assemble?
Yes and No. A lot of times it is a better option to have an outsourced service come and build these units for you. It will preserve your units warranty as well.
Can your bunk beds separate into two separate beds?
Absolutely! We are proud that our beds not only separate but they look great once separated. They do not look weird once separated and staircase units can also be broken down and used as an underbid storage unit.